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Creating Review Policies

Set up review policies with intervals, recipients, and automated reminders

Ben Gale avatar
Written by Ben Gale
Updated over a week ago

Overview

Review policies define when and how often content should be reviewed, and who should receive reminders. Once you create a policy, you can assign it to documents, risk assessments, or other content to ensure they're regularly checked for accuracy and currency.

Before You Start

Required permissions: You need the Manager or Admin role for your site to create review policies.

If you don't see the governance settings, contact your site administrator to request appropriate access.

What you'll need:

  • The review interval (how often content should be reviewed)

  • The people or groups who should review the content

  • A clear name that describes what the policy is for

How to Create a Review Policy

1. Navigate to Governance Settings

  1. Go to Settings from the main navigation

  2. Select the Governance tab

  3. Click on Review Policies (if you see tabs)

You'll see a list of existing review policies for your site.

2. Start a New Policy

Click the New Review Policy or Create Policy button.

3. Name Your Policy

Give your policy a clear, descriptive name that explains what it's for and how often reviews happen.

Good examples:

  • "Annual Policy Review"

  • "Quarterly Risk Assessment Review"

  • "Monthly COVID Protocol Check"

  • "6-Month COSHH Review"

Why this matters: When assigning policies to content, clear names help you choose the right one. "Annual Policy Review" is more helpful than "Policy 1".

Tip: Include the interval in the name (annual, quarterly, monthly) so it's immediately clear how often reviews occur.

4. Add a Description (Optional)

Add a brief description explaining when to use this policy and what content it's meant for.

Example: "Use for all health and safety policies that require annual review under regulatory requirements. Reviewers should verify accuracy and alignment with current regulations."

This guidance helps content authors choose the correct policy and tells reviewers what to focus on.

5. Set the Review Interval

Choose how often content should be reviewed. Enter a time period like:

  • "3 months" - Quarterly reviews

  • "6 months" - Semi-annual reviews

  • "1 year" or "12 months" - Annual reviews

  • "2 years" or "24 months" - Biennial reviews

Common intervals:

Interval

Use For

Example

3 months

Fast-changing or high-risk content

COVID protocols, temporary procedures

6 months

Moderately dynamic content

Operational procedures, contractor lists

12 months

Standard compliance content

H&S policies, risk assessments, COSHH

24 months

Very stable content

Building specs, historical references

Tip: Match your interval to regulatory requirements. If HSE guidance recommends annual risk assessment reviews, use "1 year".

How it works: When you assign this policy to content, CalmCompliance calculates the next review due date by adding the interval to the current date. For example, with a "6 months" interval, content assigned today will be due for review in 6 months.

6. Add Review Recipients

Specify who should receive review reminders when content is due for review.

You have two options:

Option 1: Add Individual Recipients

Click Add Users (or similar button) and select specific people.

Example: Add "Sarah Thompson" (Health & Safety Officer)

When to use individuals:

  • Specific person owns the review responsibility

  • Role requires a named individual

  • Small team with clear responsibilities

Pros: Clear accountability Cons: No coverage if person is unavailable; requires policy updates when people change roles

Option 2: Add Group Recipients

Click Add Groups (or similar button) and select teams or groups.

Example: Add "Department Managers" group or "Health & Safety Team"

When to use groups:

  • Any qualified team member can review

  • You want coverage when people are unavailable

  • Responsibilities are shared across a team

  • You want automatic updates when team membership changes

Pros: Flexibility, automatic updates, coverage during absences Cons: Less specific accountability (though you can still see who actually completed the review)

Combining Both Types

You can add both individuals and groups to the same policy.

Example: Add the Health & Safety Officer (individual) plus the Department Managers group. All of them will receive review reminders.

Tip: Use groups for most policies to ensure coverage and automatic updates. Reserve individual recipients for roles that truly require a specific person.

7. Share with Child Sites (Optional)

If your site has child sites, you'll see a Share with child sites checkbox.

When enabled:

  • Child sites can see and use this policy

  • They can't edit or delete it (you maintain control)

  • Ensures consistent review intervals across your organization

Example: Head office creates "Annual Policy Review" and shares it with all regional sites. Every region uses the same 12-month review cycle.

When to share:

  • You want consistent review intervals across all sites

  • Regulatory requirements apply to the whole organization

  • You're setting organizational standards

When not to share:

  • Site-specific content with different review needs

  • Testing new review intervals before rolling out

  • Different regulatory requirements at different sites

8. Save Your Policy

Click Save or Create Policy.

Your new review policy is now ready to use and will appear in the policies list.

Example Review Policies

Annual Policy Review

Name: Annual H&S Policy Review Description: For all health and safety policies requiring annual review under HSE regulations Interval: 1 year Recipients: Health & Safety Officer, Compliance Manager Shared: Yes (across all sites)

Use case: Regulatory complianceโ€”many H&S regulations require annual policy reviews.

Quarterly Risk Assessment Review

Name: Quarterly High-Risk Assessment Review Description: For risk assessments in high-risk areas requiring frequent review Interval: 3 months Recipients: Operations Team group Shared: No (site-specific)

Use case: High-risk environments need more frequent reviews to catch changing conditions.

Monthly Procedure Check

Name: Monthly COVID Protocol Review Description: Monthly review of COVID-19 safety protocols to align with changing guidance Interval: 1 month Recipients: Facilities Manager, Health & Safety Team group Shared: Yes (organizational standard)

Use case: Fast-changing regulations or temporary procedures need frequent review.

Semi-Annual Document Review

Name: 6-Month Standard Procedure Review Description: For operational procedures that change moderately Interval: 6 months Recipients: Department Managers group Shared: No

Use case: Standard procedures that don't change rapidly but need regular verification.

Biennial Reference Review

Name: 2-Year Technical Reference Review Description: For stable technical documentation and reference materials Interval: 2 years Recipients: Technical Team group Shared: Yes

Use case: Very stable content that rarely changes but still needs periodic verification.

Managing Your Review Policies

Viewing Existing Policies

Go to Settings > Governance > Review Policies to see all policies for your site.

You'll see:

  • Policies created for this site

  • Shared policies from parent sites (marked as inherited)

Inherited policies are read-onlyโ€”you can use them but can't edit or delete them.

Editing a Policy

  1. Find the policy in the list

  2. Click the Edit button or policy name

  3. Make your changes

  4. Click Save

Important: If you change the review interval, CalmCompliance automatically recalculates the next review due dates for all content using that policy. This ensures everything stays on the new schedule.

Example: You have a "6-Month Review" policy, and 20 documents are using it. You change the interval to "1 year". CalmCompliance immediately recalculates the next review due date for all 20 documents based on the new annual interval.

Deleting a Policy

  1. Find the policy in the list

  2. Click the Delete button

  3. Confirm deletion

Important: You can't delete a policy if it's currently assigned to active content. You'll need to:

  1. Find all content using the policy

  2. Either remove the review policy assignment or assign a different policy

  3. Then delete the policy

This prevents orphaned review assignments.

Checking Policy Usage

Before editing or deleting a policy, check how many pieces of content are using it. Most policy lists show usage counts or links to view assigned content.

Tip: If you're replacing a policy, create the new one first, reassign all content, then delete the old policy.

Tips for Effective Review Policies

Choose Appropriate Intervals

Too frequent (e.g., monthly for stable content):

  • โŒ Review fatigueโ€”people stop taking reviews seriously

  • โŒ Wasted time reviewing content that hasn't changed

  • โŒ Administrative burden

Too infrequent (e.g., 5 years for safety content):

  • โŒ Content becomes outdated

  • โŒ Regulatory non-compliance

  • โŒ Risks go unnoticed

Just right:

  • โœ… Matches regulatory requirements

  • โœ… Catches changes before they cause issues

  • โœ… Sustainable for your team

  • โœ… Balances compliance with practical workload

Guideline: Start with regulatory minimums (often annual for H&S content), then adjust based on how frequently content actually changes.

Use Groups for Recipients

Benefits of group recipients:

  • โœ… Coverage when individuals are on holiday

  • โœ… Automatic updates when team membership changes

  • โœ… No policy edits needed for personnel changes

  • โœ… Shared responsibility reduces bottlenecks

When to use individuals:

  • Specific person is solely responsible

  • Role requires named accountability

  • Very small team (1-2 people)

Best practice: Default to groups unless there's a strong reason to assign individuals.

Create Few, Flexible Policies

Don't create too many policies:

  • โŒ "John's Weekly Review" (too specific, too many policies)

  • โŒ "Document 123 Review" (one per document)

  • โŒ 50 different policies with minor variations

Do create reusable policies:

  • โœ… "Annual Review" (used by many documents)

  • โœ… "Quarterly Review" (used by high-risk content)

  • โœ… "6-Month Review" (used by standard procedures)

Guideline: Aim for 3-6 review policies that cover most of your content. Common set:

  1. Quarterly Review (3 months)

  2. Semi-Annual Review (6 months)

  3. Annual Review (12 months)

Name Policies Clearly

Include the interval in the name so it's immediately obvious:

Good:

  • "Annual Policy Review"

  • "Quarterly Risk Check"

  • "6-Month Procedure Review"

Bad:

  • "Review Policy 1"

  • "Standard Review"

  • "Manager Review"

Plan for Absences

If using individual recipients, consider:

  • Adding backup reviewers

  • Using groups instead

  • Ensuring handover procedures for holidays

Common Questions

What happens to existing content when I change a policy's interval?

CalmCompliance automatically recalculates the next review due dates for all content using that policy. If you change from 6 months to 12 months, content that was due for review in 3 months might now be due in 9 months.

Can I assign multiple review policies to one document?

No. Each document or assessment can have one active review policy at a time. If you need different review frequencies for different aspects, consider splitting into multiple documents.

What if I delete a group that's used in a review policy?

The policy will continue to exist, but it won't have any recipients from that group. You should update the policy to add new recipients. Existing review assignments will continue but won't send notifications.

How do I know which content is using a review policy?

Most policy lists show usage counts. You can also search or filter content by review policy to see what's assigned.

Can reviewers see who else is assigned to review?

Yes. When they receive a review notification, they can see all assigned reviewers.

What happens if no one completes a review?

The content remains published but is marked as overdue for review. Notifications continue to remind reviewers. Administrators can track overdue reviews.

Can I have different policies for different document types?

Yes. Create as many policies as you need. For example, "Annual Safety Policy Review" for policies and "Quarterly Risk Assessment Review" for risk assessments.

Do I need separate policies for documents and risk assessments?

Not necessarily. You can use the same review policy for both if they have the same interval and recipients. Or create separate policies if they need different review schedules.

Next Steps

Now that you've created review policies:

  1. Assign policies to content: When creating or editing documents or risk assessments, select your review policy from the dropdown

  2. Understand review schedules: Learn how intervals work in Setting Up Review Schedules

  3. Manage reviews: See Managing Review Cycles for handling review notifications and completions

For one-time approvals before publication, see Creating Approval Policies.

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