Overview
Review policies define when and how often content should be reviewed, and who should receive reminders. Once you create a policy, you can assign it to documents, risk assessments, or other content to ensure they're regularly checked for accuracy and currency.
Before You Start
Required permissions: You need the Manager or Admin role for your site to create review policies.
If you don't see the governance settings, contact your site administrator to request appropriate access.
What you'll need:
The review interval (how often content should be reviewed)
The people or groups who should review the content
A clear name that describes what the policy is for
How to Create a Review Policy
1. Navigate to Governance Settings
Go to Settings from the main navigation
Select the Governance tab
Click on Review Policies (if you see tabs)
You'll see a list of existing review policies for your site.
2. Start a New Policy
Click the New Review Policy or Create Policy button.
3. Name Your Policy
Give your policy a clear, descriptive name that explains what it's for and how often reviews happen.
Good examples:
"Annual Policy Review"
"Quarterly Risk Assessment Review"
"Monthly COVID Protocol Check"
"6-Month COSHH Review"
Why this matters: When assigning policies to content, clear names help you choose the right one. "Annual Policy Review" is more helpful than "Policy 1".
Tip: Include the interval in the name (annual, quarterly, monthly) so it's immediately clear how often reviews occur.
4. Add a Description (Optional)
Add a brief description explaining when to use this policy and what content it's meant for.
Example: "Use for all health and safety policies that require annual review under regulatory requirements. Reviewers should verify accuracy and alignment with current regulations."
This guidance helps content authors choose the correct policy and tells reviewers what to focus on.
5. Set the Review Interval
Choose how often content should be reviewed. Enter a time period like:
"3 months" - Quarterly reviews
"6 months" - Semi-annual reviews
"1 year" or "12 months" - Annual reviews
"2 years" or "24 months" - Biennial reviews
Common intervals:
Interval | Use For | Example |
3 months | Fast-changing or high-risk content | COVID protocols, temporary procedures |
6 months | Moderately dynamic content | Operational procedures, contractor lists |
12 months | Standard compliance content | H&S policies, risk assessments, COSHH |
24 months | Very stable content | Building specs, historical references |
Tip: Match your interval to regulatory requirements. If HSE guidance recommends annual risk assessment reviews, use "1 year".
How it works: When you assign this policy to content, CalmCompliance calculates the next review due date by adding the interval to the current date. For example, with a "6 months" interval, content assigned today will be due for review in 6 months.
6. Add Review Recipients
Specify who should receive review reminders when content is due for review.
You have two options:
Option 1: Add Individual Recipients
Click Add Users (or similar button) and select specific people.
Example: Add "Sarah Thompson" (Health & Safety Officer)
When to use individuals:
Specific person owns the review responsibility
Role requires a named individual
Small team with clear responsibilities
Pros: Clear accountability Cons: No coverage if person is unavailable; requires policy updates when people change roles
Option 2: Add Group Recipients
Click Add Groups (or similar button) and select teams or groups.
Example: Add "Department Managers" group or "Health & Safety Team"
When to use groups:
Any qualified team member can review
You want coverage when people are unavailable
Responsibilities are shared across a team
You want automatic updates when team membership changes
Pros: Flexibility, automatic updates, coverage during absences Cons: Less specific accountability (though you can still see who actually completed the review)
Combining Both Types
You can add both individuals and groups to the same policy.
Example: Add the Health & Safety Officer (individual) plus the Department Managers group. All of them will receive review reminders.
Tip: Use groups for most policies to ensure coverage and automatic updates. Reserve individual recipients for roles that truly require a specific person.
7. Share with Child Sites (Optional)
If your site has child sites, you'll see a Share with child sites checkbox.
When enabled:
Child sites can see and use this policy
They can't edit or delete it (you maintain control)
Ensures consistent review intervals across your organization
Example: Head office creates "Annual Policy Review" and shares it with all regional sites. Every region uses the same 12-month review cycle.
When to share:
You want consistent review intervals across all sites
Regulatory requirements apply to the whole organization
You're setting organizational standards
When not to share:
Site-specific content with different review needs
Testing new review intervals before rolling out
Different regulatory requirements at different sites
8. Save Your Policy
Click Save or Create Policy.
Your new review policy is now ready to use and will appear in the policies list.
Example Review Policies
Annual Policy Review
Name: Annual H&S Policy Review Description: For all health and safety policies requiring annual review under HSE regulations Interval: 1 year Recipients: Health & Safety Officer, Compliance Manager Shared: Yes (across all sites)
Use case: Regulatory complianceโmany H&S regulations require annual policy reviews.
Quarterly Risk Assessment Review
Name: Quarterly High-Risk Assessment Review Description: For risk assessments in high-risk areas requiring frequent review Interval: 3 months Recipients: Operations Team group Shared: No (site-specific)
Use case: High-risk environments need more frequent reviews to catch changing conditions.
Monthly Procedure Check
Name: Monthly COVID Protocol Review Description: Monthly review of COVID-19 safety protocols to align with changing guidance Interval: 1 month Recipients: Facilities Manager, Health & Safety Team group Shared: Yes (organizational standard)
Use case: Fast-changing regulations or temporary procedures need frequent review.
Semi-Annual Document Review
Name: 6-Month Standard Procedure Review Description: For operational procedures that change moderately Interval: 6 months Recipients: Department Managers group Shared: No
Use case: Standard procedures that don't change rapidly but need regular verification.
Biennial Reference Review
Name: 2-Year Technical Reference Review Description: For stable technical documentation and reference materials Interval: 2 years Recipients: Technical Team group Shared: Yes
Use case: Very stable content that rarely changes but still needs periodic verification.
Managing Your Review Policies
Viewing Existing Policies
Go to Settings > Governance > Review Policies to see all policies for your site.
You'll see:
Policies created for this site
Shared policies from parent sites (marked as inherited)
Inherited policies are read-onlyโyou can use them but can't edit or delete them.
Editing a Policy
Find the policy in the list
Click the Edit button or policy name
Make your changes
Click Save
Important: If you change the review interval, CalmCompliance automatically recalculates the next review due dates for all content using that policy. This ensures everything stays on the new schedule.
Example: You have a "6-Month Review" policy, and 20 documents are using it. You change the interval to "1 year". CalmCompliance immediately recalculates the next review due date for all 20 documents based on the new annual interval.
Deleting a Policy
Find the policy in the list
Click the Delete button
Confirm deletion
Important: You can't delete a policy if it's currently assigned to active content. You'll need to:
Find all content using the policy
Either remove the review policy assignment or assign a different policy
Then delete the policy
This prevents orphaned review assignments.
Checking Policy Usage
Before editing or deleting a policy, check how many pieces of content are using it. Most policy lists show usage counts or links to view assigned content.
Tip: If you're replacing a policy, create the new one first, reassign all content, then delete the old policy.
Tips for Effective Review Policies
Choose Appropriate Intervals
Too frequent (e.g., monthly for stable content):
โ Review fatigueโpeople stop taking reviews seriously
โ Wasted time reviewing content that hasn't changed
โ Administrative burden
Too infrequent (e.g., 5 years for safety content):
โ Content becomes outdated
โ Regulatory non-compliance
โ Risks go unnoticed
Just right:
โ Matches regulatory requirements
โ Catches changes before they cause issues
โ Sustainable for your team
โ Balances compliance with practical workload
Guideline: Start with regulatory minimums (often annual for H&S content), then adjust based on how frequently content actually changes.
Use Groups for Recipients
Benefits of group recipients:
โ Coverage when individuals are on holiday
โ Automatic updates when team membership changes
โ No policy edits needed for personnel changes
โ Shared responsibility reduces bottlenecks
When to use individuals:
Specific person is solely responsible
Role requires named accountability
Very small team (1-2 people)
Best practice: Default to groups unless there's a strong reason to assign individuals.
Create Few, Flexible Policies
Don't create too many policies:
โ "John's Weekly Review" (too specific, too many policies)
โ "Document 123 Review" (one per document)
โ 50 different policies with minor variations
Do create reusable policies:
โ "Annual Review" (used by many documents)
โ "Quarterly Review" (used by high-risk content)
โ "6-Month Review" (used by standard procedures)
Guideline: Aim for 3-6 review policies that cover most of your content. Common set:
Quarterly Review (3 months)
Semi-Annual Review (6 months)
Annual Review (12 months)
Name Policies Clearly
Include the interval in the name so it's immediately obvious:
Good:
"Annual Policy Review"
"Quarterly Risk Check"
"6-Month Procedure Review"
Bad:
"Review Policy 1"
"Standard Review"
"Manager Review"
Plan for Absences
If using individual recipients, consider:
Adding backup reviewers
Using groups instead
Ensuring handover procedures for holidays
Common Questions
What happens to existing content when I change a policy's interval?
CalmCompliance automatically recalculates the next review due dates for all content using that policy. If you change from 6 months to 12 months, content that was due for review in 3 months might now be due in 9 months.
Can I assign multiple review policies to one document?
No. Each document or assessment can have one active review policy at a time. If you need different review frequencies for different aspects, consider splitting into multiple documents.
What if I delete a group that's used in a review policy?
The policy will continue to exist, but it won't have any recipients from that group. You should update the policy to add new recipients. Existing review assignments will continue but won't send notifications.
How do I know which content is using a review policy?
Most policy lists show usage counts. You can also search or filter content by review policy to see what's assigned.
Can reviewers see who else is assigned to review?
Yes. When they receive a review notification, they can see all assigned reviewers.
What happens if no one completes a review?
The content remains published but is marked as overdue for review. Notifications continue to remind reviewers. Administrators can track overdue reviews.
Can I have different policies for different document types?
Yes. Create as many policies as you need. For example, "Annual Safety Policy Review" for policies and "Quarterly Risk Assessment Review" for risk assessments.
Do I need separate policies for documents and risk assessments?
Not necessarily. You can use the same review policy for both if they have the same interval and recipients. Or create separate policies if they need different review schedules.
Next Steps
Now that you've created review policies:
Assign policies to content: When creating or editing documents or risk assessments, select your review policy from the dropdown
Understand review schedules: Learn how intervals work in Setting Up Review Schedules
Manage reviews: See Managing Review Cycles for handling review notifications and completions
For one-time approvals before publication, see Creating Approval Policies.
