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Managing Document Relationships

Remove attachments, control public visibility, and understand document inheritance

Ben Gale avatar
Written by Ben Gale
Updated over a week ago

Overview

Once you've attached documents to locations or assets, you may need to remove attachments that are no longer relevant or control which documents are publicly accessible. Managing these relationships keeps your document attachments organized and ensures people see only the information they need.

You can remove document attachments, toggle public visibility for QR code access, and understand how inheritance works—all without affecting the original documents in your library.

Before You Start

  • You'll need the Manager role for the Premises module to manage document attachments

  • If you can't see the remove button or public visibility toggle, ask your site administrator to update your permissions in Settings > User Management

Removing Document Attachments

When a document is no longer relevant to a location or asset, you can remove the attachment. This doesn't delete the document itself—it only removes the connection between the document and that specific location or asset.

To remove a document attachment:

  1. Navigate to the location or asset where the document is attached

  2. Scroll to the Documents section

  3. Find the document you want to remove

  4. Click the X button next to the document

  5. Confirm the removal in the dialog that appears

The document will be removed from this location or asset, but it remains in your document library and any other locations or assets where it's attached.

Controlling Public Visibility

The public visibility toggle controls whether a document is accessible to anyone who scans a location or asset's QR code, even without logging in. This is useful for emergency procedures, visitor information, or equipment operating instructions.

Enabling Public Access

To make a document publicly accessible:

  1. Find the document in the location or asset's Documents section

  2. Locate the Public toggle switch next to the document

  3. Turn the switch on (it will turn blue)

Now anyone who scans the QR code for this location or asset can view this document, even if they're not logged into your organization.

Disabling Public Access

To require login for a document:

  1. Find the document in the Documents section

  2. Locate the Public toggle switch

  3. Turn the switch off (it will turn gray)

Now only logged-in users with appropriate permissions can view the document.

When to Use Public Visibility

Enable public visibility for documents that:

  • Need to be accessible during emergencies (fire evacuation plans, emergency contacts)

  • Provide visitor information (visitor guidelines, parking instructions)

  • Contain equipment operating instructions that contractors might need

  • Are safe to share publicly (no sensitive or confidential information)

Keep public visibility off for documents that:

  • Contain confidential or sensitive information

  • Are only relevant to staff members

  • Include proprietary procedures or trade secrets

  • Require tracking of who accessed them

Understanding Document Inheritance

Document inheritance means that child entities automatically show documents from their parents. This applies to:

  • Locations: Rooms inherit documents from their parent building

  • Assets: Individual assets inherit documents from their asset type

Working with Inherited Documents

Inherited documents appear with a blue badge showing where they come from (for example, "From Main Building" or "From Fire Extinguisher").

Important: You cannot remove inherited documents from child entities. To remove an inherited document:

  1. Click on the blue badge to navigate to the parent entity

  2. Remove the document attachment from the parent

  3. The document will disappear from all child entities that inherited it

If you want a child entity to have a different document instead, attach the new document directly to the child entity. Both the inherited document and the directly-attached document will be visible.

Changing Inheritance Relationships

When you move a location or change an asset's type, the inherited documents automatically update:

  • Moving a room to a different building: The room loses inherited documents from the old building and gains inherited documents from the new building

  • Changing an asset's type: The asset loses inherited documents from the old type and gains inherited documents from the new type

  • Directly-attached documents stay with the entity regardless of hierarchy changes

Common Questions

If I remove a document attachment, does it delete the document?

No. Removing an attachment only disconnects the document from that location or asset. The document remains in your document library and any other locations or assets where it's attached.

Can I remove inherited documents?

No. Inherited documents can only be removed by going to the parent entity (building or asset type) and removing the attachment there. This removes it from all child entities that inherit it.

What happens if I enable public visibility on a parent location's document?

The public visibility setting applies only to that specific attachment. If you want inherited documents to be public on child locations, you'll need to enable public visibility on each child location separately, or remove the inherited document and attach it directly to child locations with public visibility enabled.

How do I know which documents are inherited versus directly attached?

Inherited documents have a blue badge showing their source (like "From Main Building"). Directly-attached documents don't have this badge and can be removed with the X button.

Can I reorder document attachments?

Currently, documents appear in the order they were attached. To change the order, you would need to remove and re-attach documents in your preferred sequence.

What happens to public visibility if I move an entity?

The public visibility setting stays with the attachment. If you move a room to a different building, documents directly attached to the room keep their public visibility settings.

Best Practices

Keep Attachments Relevant

Regularly review document attachments and remove outdated connections. Too many irrelevant documents make it harder for staff to find what they need.

Use Inheritance Strategically

Attach common documents at the parent level (building or asset type) so they're inherited everywhere. Attach specific documents only where needed.

Be Careful with Public Visibility

Always review documents before enabling public visibility. Make sure they don't contain:

  • Employee personal information

  • Proprietary procedures

  • Confidential business information

  • Anything you wouldn't want competitors or the public to see

Audit Public Documents

Periodically review which documents are publicly accessible by checking the public toggles across your locations and assets. This ensures you're not accidentally exposing confidential information.

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