Why Notification Preferences
CalmCompliance sends notifications for approvals, assignments, comments, and other updates across documents, work orders, issues, and more. Without preferences, you might receive too many emails or miss important items. Notification preferences let you choose which channels (email, push) you use and which types of notifications you receive, so you stay informed without being overwhelmed.
How to Configure Notification Preferences
Go to Settings > Notifications (under the Personal section)
Notification Schedule: Choose which days you want the daily outstanding items summary. By default, it's Monday to Friday—check or uncheck the weekday boxes to change this
Channel preferences: For each channel (Email, Push, etc.), choose All (receive notifications in all categories except where you've opted out) or Required (only receive notifications where the channel is mandatory)
Category preferences: In the table, use the power icon (All) to turn a whole category on or off. Use the channel icons (email, push) in each row to enable or disable specific channels for that notification type
Enable All first for a category, then toggle individual channels as needed
Categories are grouped by module (Documents, Service Desk, Operations, etc.)—you only see categories for modules your organization uses
Changes save automatically. You'll receive notifications according to your choices.
Before You Start
No special permissions are required. Every user can configure their own notification preferences. The categories you see depend on your organization's module entitlements—for example, if your organization doesn't use the Risks module, you won't see risk-related notification categories.
Common Questions
Why don't I see certain notification categories? Categories are filtered by your organization's module entitlements. If a module isn't enabled for your organization, its notification categories won't appear.
What's the difference between All and Required for a channel? All means you receive notifications on that channel for every category where you've opted in. Required means you only receive notifications where that channel is mandatory (e.g., critical system alerts). Use Required if you want to reduce email or push volume significantly.
Can I turn off notifications completely? You can turn off individual categories using the All (power) icon. To reduce notifications across the board, set each channel to Required and then opt out of categories you don't need.
When do the outstanding items summary emails arrive? The daily outstanding items summary is sent on the days you've selected in Notification Schedule. If you leave Monday–Friday selected, you'll receive it on weekdays only.