CalmCompliance

Ben Gale

Report issues and requests, triage with AI, assign work, and convert to work orders.

Service Desk

Report problems, defects, and near-misses with photos, location links, and anonymous QR code reporting

Reporting Issues

Report problems, defects, and near-misses with photos and location links.

Issue Reporting

Submit service requests for work that needs doing when nothing is broken

Submitting Service Requests

Submit service requests for work that needs doing when nothing is broken.

Request Reporting

How AI suggests category, severity, and priority for issues and requests

AI-Assisted Triage

How AI suggests category, severity, and priority for issues and requests.

View, filter, assign, and resolve issues with comments and followers

Managing Issues

View, filter, assign, and resolve issues with comments and followers.

Issue Management

View, filter, assign, and resolve requests with due dates

Managing Requests

View, filter, assign, and resolve requests with due dates.

Request Management

Convert issues to work orders for scheduling and tracking resolution

Creating Work Orders from Issues

Convert issues to work orders for scheduling and tracking resolution.

Work Orders from Issues

Configure automatic assignment rules for issues and requests

Service Desk Workflow Rules

Configure automatic assignment rules for issues and requests.

Workflow Rules

App Login

Find answers and get help from Intercom Support and Community Experts

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