Print and share incident reporting QR codes

Site admins can print or share QR codes that open the incident reporting form for a site, a location, or an asset. Staff and visitors scan the code with any phone camera and submit the report without searching or signing in.

Site-wide incident QR codes

Create a single QR code for a site that opens the incident reporting form. Anyone who scans it can submit an incident tied to that site.

1. Navigate to your site and open Site Settings.

2. Click the Report Channels tab.

3. Find the Incident QR code.

4. Click Print to generate a printable version, or copy the direct link to share digitally.

5. Distribute the QR code or link to the people who need it.

Location and asset QR codes

Print QR codes for specific locations or assets so an incident is reported with that item already selected. This is useful for rooms, equipment, or areas where you want the report pre-filled with context.

1. Go to Settings > QR Code Printing.

2. Click the Locations or Assets tab.

3. Check the boxes next to the items you want to print.

4. Click Download PDF or Print QR Codes to generate the label sheet.

For detailed label sizing, preset options, and alignment help, see Printing QR Codes.

What the QR code opens

Share a direct link

You can copy the direct link from the Report Channels tab and share it by email, message, or on an intranet page so people can open the incident form without scanning.

1. On the Report Channels tab, find the Incident QR code.

2. Copy the direct link shown next to the QR code.

3. Paste the link where people will see it.

Anyone who opens the link sees the incident reporting form for the site.

Test before distributing

Scan the QR code with a phone camera to confirm it opens the correct reporting form before you share it widely.

1. Point your phone camera at the printed QR code.

2. Tap the link notification that appears.

3. Check that the incident reporting form opens in your browser.

For details on what happens after a scan, see QR Code Scanning Workflow.

Who can report an incident

Anyone can scan a QR code and submit an incident, with or without an account. Authenticated users can enter a description, severity, category, time, location, asset, and photos. Anonymous reports must be anchored to a location or asset and can include optional contact details.

What happens after submission depends on your incident module roles. Members can create incidents. Managers can triage and update incidents. Admins have full access. See How the incident module works for the full role model and lifecycle.

To set who is assigned when a new incident is submitted, see Set default assignees for incidents.