Comments
Comments are threaded discussions that live in the sidebar on almost every record detail page. Use them to add updates, ask questions, and track handover notes across issues, incidents, people, assets, condition surveys, forms, and more.
Where comments appear
Comments are available on the detail page of any record that supports them, including:
Issues and incidents
People and groups
Asset classes and asset models
Condition surveys and survey rows
Form templates
Risk assessments
Standards and documents
Work orders and work schedules
Find the Comments panel
Open the record you want to update.
Look in the sidebar on the right side of the detail page for the Comments panel.
Type your message in the composer at the top of the panel and submit it.
If the sidebar is collapsed
On mobile or smaller screens the sidebar may be hidden. Click Toggle Sidebar to open the sidebar sheet, then find the Comments panel.
Threads and resolved comments
Comments are grouped into threads. Unresolved threads appear first. Older resolved threads are collapsed under Resolved Threads. Click to expand them if you need to review or reopen a discussion. Click Resolve on a thread to mark it as resolved.
Reply by email
In some modules you can reply to comment notifications by email and your reply is added as a comment in CalmCompliance. This is available for documents, risks, and issues, and can be enabled for work orders and work schedules in Operations Settings. Some records also show an email address you can copy to add a comment directly.
Who can see comments
Visibility depends on the module and your site settings:
By default, anyone who can view a record can see its comments.
When Restrict Comment Viewing is enabled, standard users may only see comment threads they created or are involved in.
This restriction applies to incidents, operations, and standards depending on your configuration.