Training

Create and assign Calm training courses

Calm training courses let you build internal training programmes with custom steps, assign them to people or groups, and track completion in one place. Admins create courses in the Training area; learners complete them from the My Courses page.

How to create a Calm course

  1. Go to Training > Courses

  2. Click Create Course and choose the Calm course type

  3. Enter a Course Name and any other required details

  4. Click Save

The new course opens in the course builder.

How to add steps to a course

Steps are the items learners must complete. You can add documents, forms, videos, PDFs, risk assessments, and quiz assessments.

  1. In the course builder, click Add Step

  2. Select the step type you want:

    • Document — attach a policy or guidance document

    • Form — link a form the learner must fill in

    • Video — add a training video

    • PDF — attach a PDF for review

    • Risk Assessment — include a risk assessment the learner must complete

    • Assessment — add a quiz with a pass mark and attempt limit

  3. Configure the step settings and click Save

  4. Repeat for each step you need

Arrange steps in the order learners should complete them. Each step is tracked individually so learners can see their progress.

How to publish or archive a course

A course must be published before you can assign it to learners.

  1. Open the course from Training > Courses

  2. Review the step list and settings

  3. Click Publish to make the course available for assignment

To remove a course from active use, open it and click Archive. Archived courses can no longer be assigned, but existing assignments remain visible.

How to assign a course

You can assign a Calm course to individuals or to groups. When you assign to a group, the system creates an individual assignment for every member.

  1. Go to Training > Courses

  2. Open the course you want to assign

  3. Click Assign Training

  4. In the Assign To section, choose People or Groups

  5. Select one or more people or groups

  6. Set a due date (optional) and click Assign

Each learner receives a notification and sees the course in their inbox.

How learners complete a course

Learners work through assigned courses from the My Courses page.

  1. Go to My Courses

  2. Open the assigned course

  3. Complete each step in order

  4. Click Mark Complete (or the equivalent action for the final step) to finish the course

Progress is saved automatically after each step. The course status updates to completed once all steps are done.

Before you start

You need Manager or Admin access to the Training module to create, edit, publish, and assign courses.

If you are assigning to groups, set them up first. See Creating Groups and Teams for instructions.

Common questions

Can I edit a course after it is published? Yes. Open the course in the builder, make changes, and save. Learners with active assignments will see the updated content.

What happens when I assign a course to a group? The system creates an individual training assignment for every member. Each person sees the course in their inbox and My Courses page.

Can learners see courses they have already completed? Yes. Completed courses remain on the My Courses page with a completed status so learners can refer back to them.

Can I assign a course to a single person? Yes. Choose People in the Assign To section and select the individual.

What step types are supported? Documents, forms, videos, PDFs, risk assessments, and quiz assessments.

See also Manage training courses and results for enrolment, manual results, and iHasco sync, and Add an assessment to a training course for quiz setup and review.

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