Mark a requirement as remediating
When a standard requirement is non-compliant but actively being fixed, a manager or admin can mark it as Remediating to signal that work is in progress. The requirement stays non-compliant in the system until the gap is actually resolved, but the programme summary shows it as remediating so teams know action is underway.
Mark a requirement as remediating
Open the standard and select the requirement you want to flag.
On the requirement detail page, choose the remediating action.
Add a note to explain the remediation plan or expected resolution date if you want other users to see the context.
Save the change. The requirement is now counted as remediating in the programme summary, and the underlying compliance status stays non-compliant.
Clear the remediating status
Once the compliance gap is resolved, clear the remediating flag so the requirement returns to its system-derived status.
Open the requirement detail page.
Choose Clear Remediating.
Save the change. The requirement is now evaluated by its normal compliance rules again.
What appears on the requirement detail page and audit trail
When a requirement is marked or cleared as remediating, the detail page shows:
Who marked it remediating.
When it was marked.
Any note they added.
These details are also recorded in the audit trail, so you can see when the remediating flag was set and when it was cleared.
Remediating is a manual flag, not a change to the underlying compliance status. The requirement remains non-compliant until the actual gap is fixed. For more on how remediating affects programme health, see Understanding Compliance in Standards.