CalmCompliance
Work Orders

Control when work orders are marked as missed

Work orders linked to a schedule can be automatically marked as missed when they pass their due date. This setting is now off by default and only applies to schedule-linked work orders. Ad-hoc work orders are never automatically marked as missed.

Turn on auto-mark as missed

  1. Go to Operations > Work Orders or Schedules.

  2. Open the schedule you want to configure.

  3. Find the Auto-mark as missed setting.

  4. Toggle it on.

  5. Save the schedule.

When enabled, work orders generated by this schedule are automatically marked as missed when they pass their due date without being completed. When off, work orders remain in their current status until someone manually closes or updates them.

Before you start

You need the Manager or Admin role in Operations to change schedule settings.

See Create a work schedule with AI or from scratch for how to set up schedules and grace periods.

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