Comment on and follow a contract
Contract comments are threaded discussions in the side panel of the Contract Details page. Start a thread, reply to others, resolve finished threads, and follow the contract to be notified about comment activity.
Start a thread or reply
Each discussion lives in a thread. Unresolved threads appear first, newest first, and replies inside a thread are shown oldest first so the conversation reads in order.
Open the contract to its Contract Details page.
Find the Comments panel in the side panel.
Type your comment in the new thread box and post it to start a thread.
To reply, open the thread, type your reply, and post it.
Edit or delete your comments
You can edit your own comments after posting. The first comment in a thread cannot be deleted; later comments in the thread can be.
Resolve a thread
When a discussion is finished, resolve it so the open threads at the top of the panel are the ones still needing attention. Resolving a thread moves it under the "Resolved Threads" accordion. Resolved threads are kept, not deleted, so the full discussion stays available.
Open the contract and find the thread in the Comments panel.
Select the resolve control on the thread.
To review resolved discussions later, expand "Resolved Threads (N)".
Follow a contract
Followers of a contract are notified about comment activity: a new thread, a new reply, and a resolved thread. Notifications arrive in the product inbox and by email. You can choose how these reach you in Configuring Notification Preferences.
Open the contract to its Contract Details page.
Select the follow control on the contract page.
Comment by email
When "Allow Inbound Email Comments" is enabled, the contract's comments panel shows an email address that lets you create a new thread or reply to an existing thread by email instead of typing in the panel.
Ask an admin to turn on "Allow Inbound Email Comments" under Settings > Contracts, on the Options tab, as described in Configure contract settings.
Open the contract and copy the email address shown in the comments panel.
Send an email to that address to start a new thread, or use it to reply to an existing thread.
Who can see contract comments
By default, anyone who can view the contract can see its comment threads. When "Restrict Comment Viewing" is enabled under Settings > Contracts, on the Options tab, standard users can only view comment threads that they have posted. Contracts Managers and Contracts Admins can always view all comments.
Control how much comment text appears in emails
When "Include Comment Text in Notifications" is enabled under Settings > Contracts, on the Options tab, email notifications include the full comment text. This setting is on by default when it has not been changed.